FAQ

SPARK is surrounded by street metered parking and UCSF parking lots. Please note we are not affiliated with UCSF nor do we know the exact pricing of these parking spaces. We recommend using public transportation or ride-sharing to visit.

• Metered Parking is available on the streets surrounding the venue. Hourly rates vary from $2/ hour to as much as $10/hour during Chase Center event days. On most Sundays, parking is free with the exception of Chase event days.
• We highly recommend parking at one of many prepaid lots surrounding our parks in order to save time and ease stress.
• We also recommend public transportation to get to us. 
  • The Caltrain, N, 45, 22, and 30 Muni lines all stop at around King & 4th street. About a 12-minute walk from our park.
  • The T-Muni train and T-Muni bus stops at 3rd & Mission Rock about a 5-minute walk from our park.

Our truck lineup is updated every day by 11:00 am on our homepage.

No, you do not. There is no admission fee to enter SPARK. However, we recommend making reservations if you’d like a guaranteed area for your group of 10+ people. Otherwise, we have plenty of first-come-first-serve seating throughout SPARK.

SPARK has various options that can accommodate different group sizes. Book your next event with us here.

Tee Times for mini golf can be made through Stagecoach Greens. Click here to book your tee time. Please note, event spaces do not include mini golf.

Most food trucks are closed, rotating in and out of the park and prepping for dinner at 5pm. However, there are always a few trucks open, as well as the Sip Bar.

For reservations, you can pre-order party platters from our permanent food truck vendors. Email us at [email protected] to request the lineup of food trucks on a specific date.

Hosting an event somewhere else? Reach out to us here!

Outside food and drinks are NOT allowed. This includes alcoholic and non-alcoholic beverages. We make an exception for cake, cupcakes, and bottled water for special occasions. Please bring in your own utensils for cake, as we do not have any to provide. If this is violated, staff will confiscate items, and you may be charged a fee or asked to leave.

Yes! We are family-friendly at SPARK and leashed pets are always welcome.

We understand that plans can change unexpectedly, and we want to provide you with peace of mind when booking your reservation. Our Reservation Safeguard Add-On, designed to offer flexibility and protection for your upcoming event.

Benefits:

• Flexibility: Choose the option that best suits your situation.
• Peace of Mind: Protect your event in case unforeseen circumstances arise.
• Easy Process: Hassle-free cancellation and credit process.
• Refund guaranteed for cancellations made 2 weeks or more before the event. A 50% refund or full reservation credit is eligible for cancellations made 1 week before the event. Reservation credit or rescheduling available up to 24 hours before the event.Please note that the Reservation Safe-Guard Add-On and processing fee are non-refundable.

Standard Cancellation Policy Details:

Receive a full refund or reservation credit for cancellations made 30 days or more before the event.

How it Works:

• Simply add the Reservation Safe-Guard Add-On during the booking process.
• If you opt out of the safeguard add-on during booking, you have 3 days before your reservation date to purchase the add-on. Contact our guest experience team [email protected].
• Reservation safeguard can be purchased 1-2 days before or on the day of the event for a fee of $30. Contact our guest experience team  [email protected]
• In case you need to cancel your reservation, contact our guest experience team [email protected] and provide details.

SPARK Terms and Conditions:

• The Reservation Safe-Guard Add-On can be purchased at the time of booking.
• If you opt out of the safeguard add-on upon booking, you have until 3 days before your reservation date to purchase the add-on. Contact our guest experience team [email protected].
• If you purchase 1-2 days before or on the day of the event, you will be able to purchase the add-on for a flat fee of $30. Contact our guest experience team [email protected].
• Cancellations must be communicated to our guest experience team [email protected].
• Refunds or credits will be processed based on the cancellation timeline mentioned above.
• Please note that the Reservation Safe-Guard Add-On and processing fee are non-refundable.

Note: This add-on is designed to complement our existing cancellation policy and provide additional protection for our valued customers.

Fee for SPARK spaces:

1. $10 for Fire Pits per rental
2. $30 for Corner Cove, Backstage, Porch, Bus per rental
3. $40 for Backstage + Porch + Yosemite – per rental
4. For any last-minute purchases for the Safe-Guard Add-On purchased between 1-2 days before the event, customers will have to pay a $30.00 flat per rental